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Legal

Privacy Policy

Effective date: 1 May 2026  ·  Last updated: 1 May 2026

Contents

  1. Overview
  2. What Data We Collect
  3. How We Use Your Data
  4. Third-Party Services
  5. Data Storage & Security
  6. Data Retention
  7. Your Rights
  8. Cookies & Local Storage
  9. Children's Privacy
  10. International Users
  11. Changes to This Policy
  12. Contact

1. Overview

SoulGainz ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, and how we use and protect it.

SoulGainz is operated by Dejan Zerafa, based in Qatar. By using the app at soulgainz.app, you consent to the practices described in this Policy.

2. What Data We Collect

Data TypeExamplesWhen Collected
Account dataFirst name, last name, email addressWhen you register
Date of birthDay, month, yearWhen you complete the macro calculator
Body metricsHeight, weight, activity level, goal (lose/maintain/gain)When you use the macro calculator — stored locally on your device only
Payment dataPlan type, payment status — no card numbersWhen you purchase a plan (processed by Stripe)
Usage dataRecipes selected, meal prep dates, shopping sessionsWhile using the app — stored locally on your device
Communication dataEmail address, message contentWhen you contact us via feedback form or email

We do not collect your location, IP address logs, device fingerprints, or any data beyond what is listed above.

3. How We Use Your Data

We do not sell your personal data to any third party. We do not use your data for advertising profiling or behavioural tracking.

4. Third-Party Services

We use the following third-party services to operate SoulGainz. Each has its own privacy policy.

ServicePurposeData Shared
SupabaseDatabase — stores account dataName, email, date of birth, plan status
StripePayment processingEmail, plan type. Card details go directly to Stripe — we never see them.
ResendTransactional email deliveryName, email address
NetlifyApp hosting and serverless functionsStandard web server logs (auto-deleted after 30 days)
FormspreeFeedback form submission routingName, email, message content you submit

All third-party services used are reputable, GDPR-compliant providers. Data is processed on their infrastructure only as necessary to deliver the service.

5. Data Storage & Security

Where your data is stored

Account data (name, email, date of birth, payment status) is stored in our Supabase database, hosted on infrastructure in the United States (AWS). Your body metrics (height, weight, goal) and recipe selections are stored locally on your device in browser storage and are never sent to our servers.

How we protect your data

6. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will permanently remove your personal data from our database within 30 days. Some data may be retained for longer periods where required by law (e.g., financial transaction records for tax purposes — Stripe retains these per their legal obligations).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, email us at admin@soulgainz.app. We will respond within 30 days.

8. Cookies & Local Storage

SoulGainz does not use tracking cookies or advertising cookies. We use browser localStorage to save your app preferences, selected recipes, macro settings, and onboarding state locally on your device. This data never leaves your device and is not accessible to us.

Stripe may set session cookies during the payment process. These are strictly necessary for completing your transaction and are governed by Stripe's privacy policy.

9. Children's Privacy

SoulGainz is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal information, please contact us at admin@soulgainz.app and we will promptly delete it.

10. International Users

SoulGainz is based in Qatar and operated under the laws of the State of Qatar. If you access the service from outside Qatar (including from the European Economic Area, United Kingdom, or elsewhere), please be aware that your data may be transferred to and processed in countries that may not have the same level of data protection as your home country.

By using SoulGainz, you consent to this transfer. We take reasonable steps to ensure your data remains protected in accordance with this Policy regardless of where it is processed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and notify registered users of material changes by email. Your continued use of SoulGainz after changes are posted constitutes your acceptance of the updated Policy.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: